About Me

Vickie Hearne, PMP, PMI-ACP, CSM, SSMC

I am a US citizen, incorporated, and fully insured. I reside in Southern California, and I am available to travel 50%

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I have over 20 years of experience as an IT Project Manager, Scrum Master, and Technical Consultant.

My background encompasses a wide range of solutions consulting projects where my role was that of Scrum Master, Project Manager or Principal Analyst.

As Scrum Master and Agile Coach, I have shepherded a variety of custom application development projects from business requirements to go-live. These projects were primarily custom BI dashboards and e-commerce offerings (consumables and services). Dashes were designed in responsive formats to support both desktop and mobile devices (iOS, Android). The goal of these projects was to provide real-time BI analytics or to monitor inbound and outbound EDI and API transmissions.

As part of these projects, many clients chose to replatform their legacy databases to cloud providers. Most included a track for cloud migration (Azure, AWS). Depending on the project, the instance was designed to support dashboards with historical analytics, general data warehousing, or to expand the system’s e-commerce capacity with virtual servers.

I often get hired by clients who are trying to “fix” troubled projects

Because my experience encompasses a wide variety of industries and projects, I often get hired by clients who are trying to “fix” troubled projects. I also work with clients who are seeking mentoring and best-practice guidance with their Agile transformations. For these clients, my approach is always consultative. My goal is to help you evolve a full-cycle, hybrid, or Scrum/Kanban software development process into a “right-weight” structure that meets the needs of your organization.

I work with clients who are seeking mentoring and best-practice guidance with their Agile transformation

In addition to custom AppDev efforts, I also assist many clients with their DevOps “COE/Engineering Excellence” projects. In my roles as a Project Manager, Scrum Master, Agile Coach, and Systems Analyst, I work closely with the client’s internal teams and 3rd party vendors to define business and functional requirements and priorities for development. These internal projects are generally designed to retire technical debt, refactor custom platforms, enhance system interfaces (SAP, Oracle, Siebel), and add B2B, B2C services and consumables to multi-channel e-commerce sites. Several of my clients are large, multi-billion dollar/multi-national enterprises; therefore, these DevOps efforts are complex, cross-functional, and included integration and with Warehouse/Logistics, Purchasing (JDA), and Finance (Oracle and Siebel) for billing and revenue reconciliation systems.

Collaborative Leadership

My leadership style is collaborative, courteous, empathetic, and direct. I am a former high-school and college English (as a Second Language) teacher. This experience displays in my ability to run a tight meeting, facilitate JAD sessions, manage stakeholders, and guide c-level executives through weighty technical analyses. My focus is always on teamwork; this approach enables me to operate effectively in matrixed environments where partnership and influence are important drivers for success.


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