Samples and Downloads

 
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How to Collaborate with Technical Publications

As a Subject Matter Expert (SME), you may be asked to contribute your product or technical expertise to your company's documentation effort. This list provides the top ten things a SME needs to know when collaborating with a technical publications department.
 
 
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How to Write a Task

A well-written Task component is essential for a DITA library. This sample illustrates the format and structure of a task.
 
 
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Classic User/Training Manual

A user/training manual and help system are still required deliverables for many software systems and manufacturing processes. This sample illustrates a DITA structure for training and user manuals..
 
 
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What People Think I Do

A humorous illustration of how information management careers are viewed by others.
 
 
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Refined, Ready, Accepted: Backlog Management for the Successful Agile Development Team

By ensuring that teams adhere to standards of Ready and Accepted for development work, Agile teams are more likely to produce a quality product that is both on-time and in-budget.